Our policies
What to know before you book, written plainly.
Booking and deposits
Book on the booking page, or call or text. First visits and color services take a deposit that holds your time and goes toward your service. With one chair, new-client openings are limited.
Canceling and running late
Please give 24 hours' notice to move or cancel. If you are more than 15 minutes late, we may shorten your service or ask you to rebook, because the next client is booked after you. Call or text if you are running behind.
If you miss an appointment
If you miss an appointment without notice, the deposit stays with the studio, and we may ask for a deposit to book your next visit.
Children and companions
The suite is for women and girls 12 and up. A parent or guardian stays with anyone under 16. If you would like a friend or family member with you, say so when you book: one guest may sit with you.
Patch tests and allergies
Some color products need a patch test before a first visit, following the maker's directions, and we can arrange one when you book. If you have ever reacted to a hair product, tell us. Cuts and blow-dries need none.
If you're not happy
Tell us within a few days and we will make it right: Ameera will look at your hair with you and say what can be adjusted. Results vary with your hair and its history.
Tipping
Tipping is welcome and never expected, in cash or when you pay.
Before your visit
Your confirmation has the street address, the buzzer and the door code. Park in the lot behind the building and come up to Suite 2, about five minutes early, with your hair as you usually wear it.
Book
Book a time
Choose a service and a time on the booking page.